Chips, Gifts, & Promotions
Information on purchasing chips, redeeming promotions, and sending/receiving gifts
Help with performance issues in DoubleDown Casino on your computer or mobile device
Player Accounts & Support
Manage your DoubleDown Casino player account & get help when you need it
Help and how-to information about DoubleDown Casino games
- VIP Vouchers and Special Vouchers
- How does the Booster work?
- Downpour of Wins — Enter to Win 500,000,000 Chips!
- Breakthrough Wins -- Enter to Win 200,000,000 Chips!
- The Inbox
- Can't Redeem Free Chip Offers on iPad
- How to submit a support request
- I have not received a reply to my support request
- Daily Challenges
- High Limit Room
- Megabucks Jackpot
- Jackpot Happy Hour