Find your player ID for DoubleDown Casino on Facebook

Facebook currently generates a unique player ID for each app you install. You may be asked for this ID by our Community Manager or our Customer Experience team.

To find your player ID on a computer:

  1. Go to Facebook.com
  2. In the left hand menu, click Apps
    Find DoubleDown Casino - Free Slots in the Apps list on Facebook.

  3. Click the gray gear icon beside DoubleDown Casino - Free Slots.
  4. Click Edit Settings. Scroll to the bottom to find your ID.
    Your User ID for DoubleDown Casino is under Edit Settings in the Apps menu.

  5. Click Cancel to exit the Settings menu without making changes. 

To find your player ID on a mobile device:

  1. Launch your browser, and go to Facebook.com.

    Note: If the URL appears as m.facebook.com instead of simply facebook.com, you are viewing the mobile version of the page.
    Tap Tap the three parallel lines icon to open the Settings menu in the Facebook mobile page. to open the Settings menu, and choose Desktop Site at the bottom.

  2. In the left hand menu, tap Apps.
    Find DoubleDown Casino - Free Slots in the Apps list on Facebook.

  3. Tap the gray gear icon beside DoubleDown Casino - Free Slots.
  4. Tap Edit Settings. Scroll to the bottom to find your ID.
    Your User ID for DoubleDown Casino is under Edit Settings in the Apps menu.

  5. Tap Cancel to exit the Settings menu without making changes. 

Important: Provide this player ID only to authorized members of the DoubleDown team. Our Customer Experience team and Community Manager are the only people who may ask for this information.

You can easily identify the official DoubleDown Casino Facebook and Twitter accounts. Both Facebook and Twitter use blue check marks to identify verified accounts:

https://www.facebook.com/doubledowncasino https://twitter.com/doubledwncasino

Tip: Hover your mouse over the blue check mark. On Facebook, the blue check mark pops up the word Verified. On Twitter, the popup message reads Verified account.

The Customer Experience team will only ask in a reply to a support request you created. You can view your open support requests on our Help Center to verify that a message you have received is part of an official communication with our team.

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