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  1. DoubleDown Casino Support
  2. Technical Support

Technical Support

Help with performance issues in DoubleDown Casino on your computer or mobile device

Loading & Performance

  • Important update for Internet Explorer users
  • Error message: Connection Lost
  • Error message: System Disconnect
  • How to clear your browser cache or cookies
  • The game is running slowly. How do I speed it up?
  • The game isn't loading
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DoubleDown Casino on Your Mobile Device

  • Trouble downloading the current version of our iOS app
  • Error message: Connection Lost (on mobile devices)
  • Basic troubleshooting for DoubleDown Casino on your iPhone, iPad, or iPod Touch
  • Basic troubleshooting for DoubleDown Casino on your Android device
  • Basic troubleshooting for DoubleDown Casino on your Kindle Fire
  • How to update the DoubleDown Casino app on your mobile device
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DoubleDown Casino Support