Technical Support
Help with performance issues in DoubleDown Casino on your computer or mobile device
Loading & Performance
- How to find DoubleDown Casino in the Facebook Games page
- Manage your DoubleDown Casino shortcut on Facebook
- How to clear your browser cache or cookies
- Error message: Connection Lost
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- The game is running slowly. How do I speed it up?
DoubleDown Casino on Your Mobile Device
- Can't Redeem Free Chip Offers on iPad
- DoubleDown Casino Is Crashing on Android Devices
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- Error message: Connection Lost (on mobile devices)
- Basic troubleshooting for DoubleDown Casino on your iPhone, iPad, or iPod Touch
- Basic troubleshooting for DoubleDown Casino on your Android device